PrimeLendings Customer Support
PrimeLendings provides full customer support for borrowers across all 50 states. Our team assists with loan applications, account management, documentation requirements, and security questions. Reach us by phone at 1-800-774-6356, by email at hello@primelendingsloans.com, or via live chat on this page.
Support Channels
- Phone support: 1-800-774-6356 — Mon–Fri 9 AM–6 PM PST. Immediate response from loan specialists.
- Email support: hello@primelendingsloans.com — 24/7 availability, response within 4 hours on business days.
- Live chat: Available Mon–Fri 8 AM–8 PM PST, under-2-minute response times.
What We Help With
- General account and loan questions
- Loan application submissions and status updates
- Security and privacy questions
- Documentation requirements and identity verification
Frequently Asked Questions
- How do I contact PrimeLendings?
- Call 1-800-774-6356 (Mon–Fri 9 AM–6 PM PST), email hello@primelendingsloans.com, or use live chat on this page.
- How fast will I get a response?
- Phone: immediate. Email: within 4 hours. Live chat: under 2 minutes.
- Can I get help with my loan application?
- Yes. Loan specialists can help with any stage of the application process, including document requirements and status checks.
How can we
guide you?
Access immediate expert support for your loan journey. Our specialists are ready to assist you in achieving your financial goals.
Call Support
Connect with our loan specialists
Email Support
Detailed inquiries and documentation
Live Chat
Real-time support from our team
Targeted Assistance
General Inquiries
Account management and general questions about our services.
Loan Applications
Assistance with submissions, verification, and status updates.
Security & Privacy
Questions regarding data protection and account security.
Documentation
Help with required documents and identity verification.
Peak
Performance.
Business Hours
Mon-Fri: 9:00 AM - 6:00 PM PST
Headquarters
123 Financial District, San Francisco
Global Support
Available in 50+ regions worldwide
Protocol Metrics
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Success
Starts Here.
Join 25,000+ borrowers who have successfully connected with lenders through PrimeLendings.